FAQ's

📦 How long does shipping take?

Orders are typically processed within 1– 5 business days. Shipping usually takes 7–15 business days depending on your location. You will receive a tracking number once your order ships.

🌎 Do you ship worldwide?

Yes! We currently ship to most countries worldwide. Shipping times may vary depending on your location.

🔍 How can I track my order?

Once your order ships, we’ll send you an email with your tracking number so you can track your package anytime.

💳 What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and other secure payment methods.

🔁 What if I receive a damaged item?

If your item arrives damaged or defective, contact us within 48 hours of delivery and we will gladly send a replacement or refund.

📧 How can I contact customer support?

You can contact us anytime at info@primepicks1.com and our team will respond within 24–48 hours.